We have been advising museums in Germany, Austria, Switzerland and Italy on questions of visitor orientation, education and mediation as well as museum pedagogy since 2001.

In current projects, for example, the merger of several houses under a common management is accompanied, new hybrid communication concepts are developed together with the museum management and the communication staff or a participation and dialogue-oriented communication strategy is designed for special exhibitions.

Central topics of our consulting services are:

Visitor orientation: one of the biggest challenges for museums in a culture and leisure scene shaped by digitization and edutainment is attracting new target groups. How can the analogue advantages of the museum as a place of encounter and dialogue be made attractive and visible? Which hybrid approaches and digital communication strategies are necessary?

Education and mediation: in the modern museum landscape, the management of education and mediation is increasingly being integrated into the exhibition concept, following international standards. Education is therefore no longer understood as an appendix to a curatorial concept, but is an integral part of planning exhibitions and developing a museum strategy and the mission statement of a museum. The early involvement of possible target groups is just as important as the development of educational goals and the design of the museum as a participatory and dialogue-oriented educational space.

Museum education: the targeted selection from the great variety of museum education methods such as action, dialogue, participation or experience-oriented as well as creative approaches requires a fit to the specific mediation and educational goals as well as cultural-theoretical peculiarities of the respective houses and exhibitions. Depending on the target groups and their specific educational requirements, the methods are to be developed and trained according to the context of the content.



Training courses specifically for
Management of education and mediation in museums and exhibition halls

Do you work in the management of art and culture education or are you aiming for such a position? Would you like to strategically develop the mediation formats in your company and are you looking for new solutions and approaches in personal and digital mediation?

The certificate course „Dialogic art and art mediation“ offers you the opportunity to extensively and qualified further education in the field of innovative, personal and digital mediation forms.

In seven modules over a period of seven months, you will learn current findings from teaching and learning research, museum, theater and media education, aesthetics, cognitive and perception psychology, as well as methods of group-oriented work analysis and dialogue-oriented moderation and communication strategies for the development and implementation of innovative mediation concepts. The focus is on personal approaches as well as digital strategies for opening up new visitor groups.

With the aim of getting children and young people as well as adult visitors enthusiastic about art and culture and making art and culture mediation a lively and exciting experience, you have the opportunity to create your own in the certificate course through numerous practical training and supervision units Optimizing communication concepts or getting to know new communication formats and implementing them organizationally.

Guided and coached by experienced and qualified educators, this certificate course enables you to develop your own skills and concepts in a targeted manner and to develop new perspectives for your leadership role.

For years, the Institute of Art and Dialogue has been a leader in the field of dialogical art and culture mediation in all museum genres. It advises national and international museums and exhibition centers on dialogical-participatory mediation as well as didactic and communicative methods for education and mediation.